Frequently asked questions

How is your IT service contract structured? Is there anything that you're charged extra for?

We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you'll receive.



Does your IT provider charge any type of on-boarding fee to get started? If so, how much?

We don't have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.



Are you charged project fees, labor for system upgrades, office moves, or installing new equipment?

Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won't be charged for labor for anything.



Does your monthly IT service fee go up AND down based on your needs? How so?

A simple flat rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.



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